Pricing
Choose a support plan that fits your household
Two choices, twenty combinations. A plan pays for setup help and troubleshooting on your own devices — it does not include any channels, playlists or content. You need your own lawful source for anything you watch.
TereaTV · support for 2 devices
Save 60% vs monthly12 Months · 2 devices
A full year of support at the lowest monthly rate.
- Compatibility check before you pay
- Guided setup on each device
- Troubleshooting for the whole term
- No channels or content included
No payment is taken on the next page. We check your details and send payment details by email.
Every price we publish
The full rate card
Twenty combinations, all of them live. Tap any figure to load it into the ticket above.
| Term | 1 device | 2 devices | 3 devices | 4 devices | 5 devices |
|---|---|---|---|---|---|
| 1 Month | |||||
| 3 Months | |||||
| 6 Months | |||||
| 12 Months |
All prices in US dollars. One payment per term — there is no recurring charge. Prices cover support only; no channels, playlists or content are included.
Included on every plan
The same support at every price
Every plan gets the same service. Choosing a longer term or more devices changes how long we support you and how much hardware we cover, nothing else.
Device compatibility check
We confirm your hardware and source will work together before you pay.
Guided first setup
Step-by-step help installing a media player from your device's official app store.
Source configuration
We help you add a source you already have the right to use. We never supply one.
Picture and playback tuning
Help with resolution, audio, buffering settings and your home network.
Troubleshooting for the term
Help whenever an app update, new router or new TV breaks your setup.
Written setup notes
A short record of how your devices are configured, sent by email.
Chat, WhatsApp and email
Reach the same small team on whichever channel suits you.
No automatic renewal
One payment per term. Nothing is stored and nothing renews by itself.
Before you order
Payment, renewal and what is covered
Does a plan include channels or content?
No. TereaTV never supplies channels, playlists, streams or programmes. A plan covers our setup and support work for sources you already have the right to use.
Is this a recurring subscription?
No. You pay once for the term you choose. Nothing renews automatically and no card details are stored, so there is nothing to cancel.
How do I pay?
Send the order form and we reply with the payment methods available in your country. Once payment clears, we arrange your guided setup.
Can I add devices later?
Yes. Message support with your username and we will quote the difference for the time remaining on your term — you never pay twice for the same months.
What happens when my term ends?
Support simply stops; your devices keep whatever setup they have. To continue, renew from the order page with the same email address.
Is there a refund policy?
Use the free setup check first — that is what it is for. If we cannot get your setup working, see the refund section of our terms of service.
Do prices change by country?
No. The rate card above is the same everywhere, in US dollars, with no regional surcharge and no separate setup fee.
Not ready to pay yet?
Ask for a free setup check. We will tell you whether your device and source will work before you spend anything.